Terms and conditions FOR 2019/20 FOUNDATION Course (26 MARCH 2019)
The terms below form the entire agreement between S’ir Tailor Master Tutor Limited and the applicant (usually the parent or guardian). The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.
THE SIR TAILOR FOUNDATION COURSE
1.1 S’ir Tailor Master Tutor Ltd (us, we, our, the company) will provide tuition and the use of resources in preparation for 11+ tests in verbal reasoning (English), mathematics (numerical reasoning) and non-verbal reasoning.
1.2 We may make changes to the course content and structure at our discretion. 35 sessions are currently scheduled from September 2019 to September 2020. Any sessions arranged in addition to this are not included in the course fee.
2 This term is left blank in order for the numbering of terms to correspond exactly with that for the 11+ Course.
SUPPORTIVE ETHOS AND GROWTH MINDSET
3.1 The course is designed to be a positive, though challenging, learning experience for parents as well as pupils. It is important that pupils and parents maximise the development of a Growth Mindset and work to reduce or eliminate elements of a fixed mindset.
3.2 We take pride in helping your child to learn and in guiding you in how to support this. This is most effective when our pupils and staff are allowed to work in a mutually supportive, pleasant, constructive, calm and collaborative atmosphere.
3.3 Pupils and parents/guardians are to respect the right of staff and pupils to work free from behaviour that they find to be undermining, anxiety-mongering, disruptive, disrespectful, intimidating, abusive or aggressive. This includes your treatment of your own child.
3.4 Following behaviour by parent/guardian or pupil such as those described at 3.3, we may remove the pupil concerned from the course in order to protect the well-being of others without notice or liability.
COURSE TUTOR AND LEARNING COACH (LC)
4.1 Mr Tailor is the COURSE TUTOR responsible for the content, structure, and resources for the course, whilst each lesson is facilitated by a LEARNING COACH (LC) authorised by the company. The majority of the topics are taught by Mr Tailor via video and reinforced in lessons by the LC and other course resources.
4.2 Requests will not be considered for or against particular LCs, including LCs of a particular sex, ethnicity, personality, accent, or religion.
4.3 The company may rotate or change the LC for any group at any point without notice at its discretion, the continuity being in the pupil, the learning, the Course Tutor, and the course.
4.4 Of the homework set, the LC is required to mark Study Tests (STs).
5.1 Of the homework set, parents are required to mark Brain Exercises and work set from publications (pubs).
5.2 Parents must monitor and follow the regular guidance provided in writing by the LC on the child’s sheets and via the online feedback system.
6.1 All resources (materials, equipment, and online resources) provided by us are for the sole use of the pupil who is subscribed to the course, and only whilst they are subscribed to the course. Sharing or copying of resources is strictly prohibited.
6.2 All resources provided by us remain property of the company except items specifically marked as non-returnable. You may be asked to return some items when leaving the course. A charge will be made for any such items not returned when requested.
6.3 Late joiners to the course and early leavers are entitled access only to the resources issued during the part of the course that they are subscribed to, and only whilst they are subscribed to the course.
6.4 Consumable items, such as pencils and highlighter pens, are to be replaced by the applicant at their own expense.
6.5 The applicant will be liable for the cost of any lost or damaged item replaced by us.
SLOTS AND APPLICATION
7.1 Application for a place must be done via the website and cannot be submitted without your confirming that you have read and understood these Terms and Conditions.
7.2 We reserve the right to refuse or cancel any application at any time as we deem appropriate and without giving reason.
7.3 The list of slots we run or plan to run appears on the website and is subject to change without notice.
7.4 Your child is to attend in the slot that is allocated to them except, on each occasion, by prior email arrangement with us.
7.5 You may request to transfer your child to any slot with availability at any time by emailing us.
7.6 We may cancel or discontinue unviable slots without notice. If the slot you have booked is cancelled or discontinued, you may transfer your child to any other slot that has places.
7.7 If your child’s slot is cancelled or discontinued and you, for any reason, do not transfer your child to another slot that has places, you will be entitled to a refund only of any unused portion of fees paid. You will not be eligible for any other payment or refund.
7.8 Additional slots may be arranged as required.
PAYMENT All monetary amounts are inclusive of VAT.
8.1 The full course fee is £1,985. The use of resources (materials, equipment, and online) is included in this.
8.2 Late joiners and early leavers are liable for pro rata fees. This means that they are liable for a fraction of the full course fee that is equal to the fraction of the sessions that they are subscribed to.
8.3 Omission or non-attendance for any reason during the period of subscription does not entitle the applicant to a reduction in the fee payable.
8.4 Late joiners can have access to teaching videos from the start of the course at a charge of £3 per video. You may purchase access to either all the missed videos or none, not a selection.
8.5 A deposit of £205 is payable at the time of application and is non-refundable in the event of the applicant cancelling their application for any reason except as per term 13.
8.6 This deposit is additional to the course fee and it is refundable only after leaving the course and the deduction of any debts or charges.
8.7 This deposit can be transferred towards the 11+ Course provided that the fees for the Foundation Course are fully paid in accordance with the payment schedule. See term 8.8.
8.8 The payment schedule will be made so that payment is completed by 10th Jun 2020. Each monthly payment is to be received no later than the 10th of that month or, if the 10th is not a working day, the next working day after the 10th.
8.9 If a monthly instalment is not received in full by the deadline, on 7 days’ written notice, access to the course may be partly or fully suspended until payments are brought back on schedule. A booking may be terminated for non-payment, or repeated late or erratic payment.
8.10 Repeated failure to honour payment deadlines may result in the facility to pay in instalments being withdrawn and/or your formal notice of termination to be deemed to have been given. Also see term 10.4.
8.11 You will be liable for all costs incurred by us in recovering a debt from you.
9.1 Rewards apply only for pupils who complete the whole course and are fully paid up by 10th Jun 2020. Late joiners and early leavers are not eligible for rewards.
9.2 Final Statements will be sent by 31st Aug 2020, and any rewards as soon as possible thereafter.
Older sibling of pupil was subscribed to over 50% of our 11+ Course.
Application form and initial payment were received by 2nd Apr 2019.
Up Front Payment
Full payment of £1,985 was received on or before 10th Oct 2019.
NOTICE OF TERMINATION OF AGREEMENT BY YOU
10.1 To terminate this agreement, you must email 3 lessons’ notice to Office@ElevenPlusTutor.org.uk. But see term 10.7.
10.2 Your notice period begins the lesson after the day that your email notice is received. This means that any lesson on the day that your notice email is received will not be part of your notice period.
10.3 You are liable for fees, calculated pro rata (or), up to the end of your notice period and will not be eligible for any rewards.
10.4 We may deem you to have given notice of termination in the event of your failure to honour the payment schedule. Also see term 8.10.
10.5 You are liable for the cost of any items requested but not returned by the specified deadline.
10.6 If a pupil stops attending without email notice having been received you will be deemed to have given notice after the final attendance, so your notice period will be 3 sessions after the final attendance.
10.7 If you terminate the agreement before the start of the course, you will forfeit in full the deposit of £205 and you and your child will not be entitled to any access to the course or resources. Also see term 13.
INTELLECTUAL PROPERTY RIGHTS
11.1 In this clause:
11.2 All Intellectual Property Rights in or arising out of or in connection with the services provided by S’ir Tailor Master Tutor Ltd to you shall be owned by S’ir Tailor Master Tutor Ltd.
11.3 All Supplier Materials are the exclusive property of S’ir Tailor Master Tutor Ltd.
LIMITATION OF LIABILITY
12.1 Nothing in the contract shall limit or exclude S’ir Tailor Master Tutor Ltd’s liability for:
12.2 Subject to term 12.1, S’ir Tailor Master Tutor Ltd shall not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the contract for:
12.3 The terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the contract.
12.4 This clause 12 shall survive termination of the contract.
CONSUMER CONTRACTS REGULATIONS 2013
13.1 You have the right to cancel this contract within 14 calendar days of entering into this contract without giving any reason. Thereafter, it will be treated as termination of the contract under term 10.
13.2 To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear email to Office@ElevenPlusTutor.org.uk. We must receive your email within 14 days after the date of application.
13.3 If you cancel this contract within 14 days of entering into it, we will reimburse to you all payments received from you, subject to the below clause 13.5.
13.4 We will refund any overpayment without undue delay, and not later than 14 days providing you have returned any resources as required. We will make any refund using the same means of payment as you used for the initial transaction, unless you and we have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
13.5 If you have begun using the services during the cancellation period, you will be liable for pro rata fees. If any returnable resources are not returned when due, you will be liable for their cost.
14.1 You consent to our using personal data that you supply in order to provide our services and keep you informed about products, services and information we provide relevant to 11+ testing.
14.2 You consent to our storing your personal data in hard or electronic form for the purposes stated in 14.1.
14.3 We will not provide your personal data to any third party except in the interests of Child Protection or as required to do so by law.